AI agents are one of today's strongest technology trends. Unlike a traditional chatbot, which answers with a menu, an agent understands what you need, decides which steps to take and carries them out using your company's tools.
Chatbot vs. AI agent
- Chatbot: answers frequently asked questions by following a script.
- AI agent: understands context, looks up information, makes decisions and completes tasks from start to finish.
What is an agentic network?
It's a team of specialized agents coordinated by an orchestrator. One researches, another analyzes the data, another writes, another schedules and another responds to the customer. Together they handle tasks like reading and prioritizing email, scheduling meetings or preparing the report for management.
End-to-end automation
A real everyday example: a message comes in on WhatsApp, the AI understands it and extracts the data, updates the CRM with the customer and their order, generates the invoice without any manual data entry and posts the results to a real-time dashboard.
The GETS AI agent, live
At GETS we use our own AI agent to serve customers on WhatsApp 24 hours a day, and we build platforms like Asistia and WABII so other companies can do the same. You can try it right now by messaging us.
Frequently asked questions
Can an AI agent handle customers on WhatsApp?
Yes. It connects to WhatsApp Business through the official API and serves your customers at any hour, handing the case to a person when needed.
Does it connect to my CRM or invoicing software?
Yes. We integrate the agent with your systems, such as CRM, ERP and invoicing, so it completes tasks instead of just answering.
Is it secure?
We define what each agent can do, what information it can access and when it must ask a person for approval.
Try it: message our 24/7 AI agent.
WhatsApp: 24/7 AI agent · Call +57 300 552 9057 · Request a quote